In order to open and maintain customer accounts, we obtain and hold personal information. This statements outlines how we manage such information to ensure we meet our obligations to respect our customers’ privacy and that all information remains confidential. We are bound by the terms of the Data Protection Act (1998).
In the course of opening an account for you, we need to collect information to enable us to establish your identity and the appropriateness of our products to your circumstances. To do this, we will request your name, address, date of birth, contact details, income and savings. We may ask for additional information such as, but not limited to, trading statements and employment details.
We will request this information from you through our application forms, and also use our own records and information from other sources where applicable.
This information helps us fulfil our regulatory requirements. If you choose not to provide some information, this may mean that we cannot provide you with the service you have requested.
We keep the information as up to date as possible, and will change any details, such as your address, promptly when you inform us that they have changed.
The primary purpose for obtaining this information is to establish an account for you. You confirm that you are informed and accept that while you have an account, we may also use your personal data for identification verification and for Anti-Money Laundering and Countering terrorist financing purposes, to enhance the service offered to you and to our customers in general, to review your ongoing needs and to provide you with information which we believe may be relevant to you.
We will require any organisation to whom we disclose your information or who may obtain it on our behalf to ensure its confidentiality, and to handle it in accordance with the Data Protection Act (1998).
Your information will be held on our secure computer systems and paper files. We have in place systems and procedures to prevent unauthorised access, improper modification or disclosure, misuse or loss of information.
We need to hold your information for some time after you have given it to us, even if we no longer have a relationship with you. Once we consider that your information is no longer needed, we will destroy it.
In accordance with the Data Protection Act, you may request a copy of the personal information we hold about you. You may also ask us to amend any factual inaccuracies. To request information, we will need to verify your identity. We may charge a fee to cover the cost of this verification and for providing this copy.
Upon receiving a request from you and upon the receipt of the applicable fee, we will acknowledge your request and respond to you within 40 days.
If you consider that we have breached our obligations under the Data Protection Act or this policy, or have otherwise failed to respect your confidentiality, you can complain to us by using the contact details below.
If you are not satisfied with our response to any complaint, you should request the permission of our information manager on +43 6703 08588.
If you want to:
Contact Bank of Baku Bank.
Phone: +43 6703 08588
Address: Bank of Baku Bank
Heupl 5/6 9020 Klagenfurt am
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